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Career Profile

Flight Attendants

What they do:

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Also Called:

Flight Attendant, In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Purser, Flight Attendant, In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Purser

Job Data & Employment

*National data provided by O*NET & BLS
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$35,110
Starting Salary (2025)
$63,580
Median Salary (2025)
9.2%
Projected Job Growth
131,650
Employment (2025)

Typical Tasks

Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
Assist passengers entering or disembarking the aircraft.
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.

A day in the life

What kind of work is this?

Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Social
Working with people

What personality traits do you need to succeed?

Concern for Others
Dependability
Adaptability/Flexibility
Cooperation
Social Orientation
Self-Control

What key skills are needed for this job?

Speaking
Monitoring
Active Listening
Service Orientation
Social Perceptiveness
Coordination

Expected Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Common Activities

Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 2

Some Preparation Needed

Education

These occupations usually require a high school diploma.

Experience

Some previous work-related skill, knowledge, or experience is usually needed.

Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required

Education a new hire may need

  • High school diploma 70%
  • Bachelor's degree 12%
  • Some college 10%
  • Less than high school 3%
  • Associate's degree 3%
  • Other 1%
Source: O*NET Education, Training & Experience data

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*Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.